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Privacy Policy

Last Updated: 01/02/2025

This Privacy Policy outlines the collection, use, and disclosure of your information when you use the services provided by American AC Heat Plumbing. It explains your privacy rights and how the law protects you.

By using our services, you agree to the collection and use of your information in accordance with this policy.

Interpretation and Definitions

Interpretation

The terms of which the initial letter is capitalized have the meanings defined under the following conditions. These definitions apply equally whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account refers to a unique account created for you to access our services or certain parts of our services.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” refers to the ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
  • Company refers to American AC Heat Plumbing, located at 3437 Jack Northrop Ave. Hawthorne, CA 90250
  • Cookies are small files stored on your computer, mobile device, or any other device by a website, containing details of your browsing history.
  • Country refers to: California, United States
  • Device refers to any device that can access our services, such as a computer, smartphone, or tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the services provided by American AC Heat Plumbing, including the website and related operations.
  • Service Provider means any natural or legal person who processes data on behalf of the Company, including third-party companies employed to facilitate services, provide services, or assist in analyzing how the service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the service or from the service’s infrastructure itself (e.g., page duration).
  • Website refers to https://americanairconditioning.com/   
  • You refers to the individual accessing or using the service or the company, or other legal entity on whose behalf such individual is accessing or using the service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our service, we may ask you to provide certain personally identifiable information used to contact or identify you. This information may include:

  • Email address
  • Name (first and last)
  • Phone number
  • Address (State, Province, ZIP/Postal code, City)
  • Usage Data

Usage Data

Usage Data is collected automatically when using the service. It may include:

  • Your device’s Internet Protocol (IP) address
  • Browser type and version
  • Pages visited
  • Time and date of visits
  • Duration of visits
  • Device-specific information (e.g., mobile device type, OS, unique ID)

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (e.g., web beacons, tags, scripts) to monitor activity on our service and store certain information. Cookies help improve user experience by tracking user preferences and patterns.

  • Cookies: A small file placed on your device. You can configure your browser to refuse cookies or notify you when they are being sent. However, disabling cookies may prevent some features from functioning properly.
  • Web Beacons: Small electronic files used to count users who have visited certain pages or opened emails.

Use of Your Personal Data

The Company may use your personal data for the following purposes:

  • To provide and maintain our service.
  • To manage your account.
  • To fulfill contracts and obligations.
  • To contact you via email, SMS, or push notifications.
  • To offer news, special offers, and information about other services, unless you opt-out.
  • For business transfers in the event of a merger, acquisition, or asset sale.
  • For internal analysis to improve services and user experience.

Retention of Personal Data

Your personal data will be retained as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Transfer of Your Personal Data

Your information may be transferred to locations outside of your jurisdiction, including countries with different data protection laws. We take reasonable measures to ensure your data is processed securely.

Delete Your Personal Data

You have the right to delete or request the deletion of your personal data. You can do so by accessing your account settings or contacting us.

Disclosure of Your Personal Data

Business Transactions

If American AC Heat Plumbing undergoes a merger or acquisition, your data may be transferred as part of that transaction. We will notify you before this happens.

Law Enforcement

We may disclose personal data if required by law or to respond to legal requests by public authorities.

Other Legal Requirements

We may disclose personal data if necessary to:

  • Comply with legal obligations.
  • Protect the rights or property of the Company.
  • Prevent wrongdoing or protect the safety of users.

Security of Your Personal Data

While we strive to protect your personal data using commercially acceptable means, no method of electronic transmission or storage is 100% secure. We cannot guarantee its absolute security.

Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided personal data, please contact us to have the information removed.

Links to Other Websites

Our service may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update our privacy policy from time to time. Changes will be posted on this page with a revised date. You are encouraged to review this policy periodically for updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@americanac.com
Phone Number: 1-800-321-9494

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"The Company Your Neighbors Trust"

We strive to offer the best in HVAC technology, craftsmanship, and customer care ...it's The American Way!

  • Over Four Decades of Experience - We began as a locally-owned family business back in 1981, and maintain or commitment of serving our community.
  • Above and Beyond Promise - If you’re not delighted, we’ll make it right or happily refund your money, guaranteed.
  • We’re "Extra" - We are excessive about safety and respect for our customers’ homes, always using booties, gloves, carpet liners.
  • The Old School Way - We take pride in our work, delivering with integrity and honoring family values.
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